.png)
Privacy & Refund Policy
A Legal Disclaimer
1. Services received cannot be refunded. We will gladly adjust any service you receive within three (3) days of your appointment. If you are not satisfied with the work performed, please return to the salon, so your hair or spa service received can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you another appointment at no additional charge to you.
2. Refunds for products purchased will only be considered if presented within seven (7) days of purchase. Products can only be refunded if unused and in its original packaging with a restocking fee of $10.00. If a product is opened or used, it is non-refundable. For all product refunds, a receipt is necessary.
3. Memberships fees are non-refundable. Automatic payments are taken out every month on the same day and clients have the right to cancel their memberships when they chose too. Any credits received at the time of cancellation will remain on the account for the client to use within the current year. This also includes any roll-over credits from previous months that is on the clients account.
Privacy Policy - The Basics
At Essentials Beauty & Day Spa we take privacy very seriously. Only employees with traceable logins have access to your appointments, contact information, consultation forms, health history or payment history information. Your information is never sold or shared and is always kept private for your protection. It will not be misused or shared outside of the organization. Your contact information is required in order for the salon to clearly communicate appointment details and reminders, product and marketing initiatives, and business announcements. We greatly appreciate your cooperation in providing us with the information we need to best serve you.
Essentials Beauty & Day Spa reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our team.
At Essentials Beauty, we prioritize the privacy and comfort of our clients. By engaging in our services or attending our events, you agree to grant us permission to use images and videos capturing your likeness, voice, or participation without any payment or consideration. These images or videos may be edited, copied, exhibited, published, or distributed for promotional or informational purposes. We value your trust and assure you that your privacy and dignity will always be respected in the use of these materials. If you have any concerns or would like to discuss specific details about our photo release policy, please feel free to reach out to our team.