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Terms & Conditions
Booking Policy
Delivering the best services to you is our priority. To book an appointment please use our online booking system or call the salon at 817-668-6001. If you call to book an appointment outside of business hours please leave a voicemail and we will get back with you by the next business day. Services will require a deposit fee of 50% of the service in order to book , which will be apply to your service. We do accept walk-in appointments as long as we have a stylist available to serve you. We accept credit cards and Zelle as the payment method in the salon.No Cash payments allowed.
Cancellation Policy
If you need to cancel or reschedule your appointment, you must call the salon within business hours and speak with a person or reschedule online at least 24 hours before your appointment. DM’s, voicemails is not suffice for a cancellation. However, providing less than a 24 hours' notice a cancellation fee will be applied. The cancellation fee is the amount of the deposit paid for the service (50%). All clients with cards on file or the card used for the deposit will be the method of payment charged. If the payment is declined, the cancellation fee will be applied to the clients account and the cancellation fee will have to be paid at time of booking next appointment.
Late Arrivals and No-Shows
We've set aside dedicated time for your appointment, so please arrive 5 to 10 minutes early. If you're more than 15 minutes late, we can chose to reschedule your appointment, and the full fee of the service will still apply. If you are running late for your appointment please give the salon a call. Your punctuality is greatly appreciated for your appointment. You will be considered a no-show if you miss your scheduled appointment without providing any prior notice or arriving excessively late beyond the grace period (15 minutes). A No-Show fee will apply , 50% of the service. If you paid a deposit for a service, it will be forfeited and applied towards the No-Show fee. All clients with cards on file or the card used for the deposit will be the method of payment charged. If the payment is declined, the cancellation fee will be applied to the clients account and the cancellation fee will have to be paid at time of booking next appointment.
Allow for exceptions in case of genuine emergencies or unforeseen circumstances. In such cases, the cancellation or no-show fees might be waived, showing understanding and compassion towards the client's situation.